If you are visiting this site from the European Union (EU), see our Notice to EU Data Subjects for our legal bases for processing and transfer of your data.
1 Collection of personal information
We get information about you in a range of ways.
We collect information when You use the Website or the App.
a. we collect Personal Information such as Your name and address from You when You use the bronID Service;
b. we may collect information from an ID Document which You use to authenticate Your identity;
c. when You use the bronID Service to verify Your identity for an Organisation, we collect information about this process;
d. blockchain public address (unique identifier);
f. information about the Device;
g. physical location, operating system, settings and security protocols;
h. feedback and correspondence, such as information you provide in your responses to surveys, when you participate in market research activities, report a problem with Service, receive customer support or otherwise correspond with us;
i. transaction information, such as metadata with respect to on-chain transaction history, details about purchases you make through the Service and billing details;
j. anonymized usage information, such as information about how you use the Service and interact with us; and
k. marketing information, such as your preferences for receiving marketing communications and details about how you engage with them;
Information We Get From Others.
We may get information about you from other third party sources and we may add this to the information we get from your use of the Services:
Information Automatically Collected. We may automatically record certain information about how you use our Site (we refer to this information as "Log Data"). Log Data may include information such as a user's Internet Protocol (IP) address, hash of IPFS address, device and browser type, the pages or features of our Site to which a user browsed and the time spent on those pages or features, the frequency with which the Site is used by a user, search terms, the links on our Site that a user clicked on or used, referral url, and other statistics. We use this information to administer the Service and we analyse (and may engage third parties to analyse) this information to improve and enhance the Service by expanding its features and functionality and tailoring it to our users' needs and preferences.
We also use data analytics services such as Google Analytics to help us offer you an optimized user experience. You can find more information about Google Analytics' use of your personal data here: https://www.google.com/analytics/terms/us.html.
2 Storage of personal information
In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.
We employ industry standard security measures designed to protect the security of all information submitted through the Services. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Services are responsible for maintaining the security of any password, biometrics, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any of the Services, without notice, pending an investigation, if any breach of security is suspected.
a. we may store some information, including Your name, date of birth and address, and ID Document numbers, in an encrypted form and will only use or share them with Your express consent in connection with Your future use of bronID Services;
b. we may also store other Personal Information, information about the types of ID Document You have checked with bronID, and information collected from ID Verifiers for Your future use of the bronID Services;
c. we may disclose information we have collected about You in connection with the bronID Services (including Personal Information) to the App Provider for the purposes of the bronID Services it provides;
d. the App Provider may collect and disclose to us information (including Personal Information) about You in order to facilitate the bronID Service;
e. some information may be stored on Your Device, Your personal cloud or our servers (for example, Your name and photo are stored so these can be displayed in the App to personalise Your experience).
3 Use of personal information
We will use your personal information in the following ways:
a. To enable you to access and use the Services
b. To provide and deliver products and services that you may request.
c. To send information, including confirmations, technical notices, updates, security alerts, and support and administrative messages.
d. To comply with law
e. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
f. We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
g. In order to optimize your user experience, we may use your personal information to operate, maintain, and improve our Services. We may also use your information to respond to your comments and questions regarding the Services, and to provide you and other users with general customer service.
h. We may use or share your personal information with your consent, such as when you instruct us to take a specific action with respect to your personal information, or you opt into third party marketing communications.
i. We may use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
4 Sharing of personal information
We disclose personal information to third parties under the following circumstances:
b. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
c. We may share personal information for legal, protection, and safety purposes.
d. We may share information with those who need it to do work for us. These recipients may include third party companies and individuals to administer and provide the Service on our behalf (such as customer support, hosting, email delivery and database management services), as well as lawyers, bankers, auditors, and insurers.
e. We will disclose Your information to some other third party ID Verifiers to assist in the administration of the bronID Service and in order to verify Your details, and may collect some Personal Information from them.
f. Your information will be shared to check Your identity for an Organisation only with Your specific consent. You may give the consent to us through the bronID Service via the Website or the App, or directly to the Organisation. If You do not use the bronID Service to check Your identity to any Organisation for an extended period, the information stored in Your Profile may be deleted.
5 Overseas use and disclosure
We may transfer personal information to countries outside Australia (for example when we need to verify your identity attributes with an overseas data registry or you are using the bronID service to onboard overseas partner services). We will only do so in compliance with all applicable Australian data protection and privacy laws and only with your explicit consent for the purposes of providing you the Services. We will take reasonable steps to protect personal information no matter what country it is transferred to.
For the purposes of providing the Services we may transfer your personal information in other countries as follows:
European Union, New Zealand, United States, Canada, Singapore, South Korea and Japan.
We use "cookies" on our Site, that you can accept if you choose to use our Site. We use "cookies" in many ways. "Cookies" help us to improve the offered services and make use of our services more convenient. We collect data on how users interact with our website and / or application. In addition, we collect information from your computer or device, such as the IP address, browser you are using, and language settings. Information about how the user uses our web pages and applications is used for statistical purposes to improve our web pages and applications, and to display custom content for the customer. If you prefer that your personal data will not be processed on our website, you can activate the private browsing feature of Your web browser. This is your choice.
7 Your rights
You may ask us to take the following actions in relation to your personal information that we hold:
- Opt-out. Stop sending you direct marketing communications which you have previously consented to receive. We may continue to send you Service-related and other non-marketing communications.
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict. Restrict the processing of your personal information.
- Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You can submit these
requests by email to [email protected]. We may
request specific information from you to help us confirm your identity and
process your request. Applicable law may require or permit us to decline your
request. If we decline your request, we will tell you why, subject to legal
restrictions. If you would like to submit a complaint about our use of your
personal information or response to your requests regarding your personal
information, you may contact us at [email protected].
Any complaints will be reviewed and we endeavour to resolve your complaints within 30 days of the date on which you notify us. You may take unresolved complaints to the Office of the Australian Information Commissioner (www.oaic.gov.au) by filling in this form or contacting the OAIC at [email protected].
8 International Users
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to Australia. By providing your Personal Information, you consent to any transfer and Processing in accordance with this Policy.
10 Contact Us
11 Complaints and further information on privacy
You can obtain further general information about your privacy rights and Commonwealth privacy law or submit a complaint by contacting the Office of the Australian Information Commissioner by: