Yes, you can cancel your subscription at any time. You will be charged only for the number of verifications that you have executed in the last billing period. Once you terminate your subscription, you can download all your data and audit trails. Our system will make this information available online for another three months, and you can access it with your account. Once this period has passed, this data will only be available for review upon request so that you can satisfy your regulatory requirements or enforcement actions.

You can buy ID Verification credits in the Portal with a credit or debit card. The purchased ID Verification credits are valid for 1 year.

There is a limited number of countries available through the Portal on a PAYG basis. To get broader coverage, you should choose a subscription option. Please contact our team so we can help you find the best solution for you.

Yes. A proper risk assessment is the foundation of developing an adequate AML/CFT Program. The Risk Assessment is included in the AML Comply Package.

bronID is not a law firm and we do not provide legal advice. Our advisors are not lawyers and cannot, therefore, engage in legal practice. Instead, we speak in plain-English and provide customers with practical advice, tools and support so they can efficiently prevent financial crime. The documents that are generated with the bronID services should be used as internal policies, procedures and controls for preventing money-laundering and terrorism financing. You can read more information in our Legal Disclaimer.

bronID does not provide refunds for the credits or the Subscription Fee. bronID will only provide a refund of the Subscription Fee in the event we are unable to continue to provide the Services. Where this occurs, the refund will be in the proportional amount of the Subscription Fee or features that remain unused.