Customised ID Verification workflows and protocols with the bronID API and back-office.
Compare ID Verification products
Verify your customers electronically
Know Your Customer (KYC)
Verify organisations (companies, trusts, associations, government bodies etc.)
White label ID Forms
ID Verification API
Backoffice and support
Multiple user accounts
Online tech support
Frequently asked questions:
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. You will be charged only for the number of verifications that you have executed in the last billing period. Once you terminate your subscription, you can download all your data and audit trails. Our system will make this information available online for another three months, and you can access it with your account. Once this period has passed, this data will only be available for review upon request so that you can satisfy your regulatory requirements or enforcement actions.
How much does an ID Verification cost?
You can see the Price List for ID Verification of individuals and organisations in the bronID Portal once you click on the Credits link. The baseline price per ID Verification is also included in the Subscription Package information. The ID Verification of an individual starts at AU$4, and the ID Verification of an organisations starts at AU$16. Note that verifications are charged per attempt and per level of an entity. All data sources and basic PEPs & Sanctions are included in the check, and there are no additional fees.
How can I buy ID Verification credits?
You can buy ID Verification credits in the Portal with a credit or debit card.
For how long are my ID Verification credits valid?
The ID Verification credits are valid for 12 months from the day of purchase.
Why is the Integration Fee different between the different IDV Subscriptions?
The different IDV packages require a different level of integration. You do not need to integrate anything if you only want to use the IDV Portal and therefore, there are no integration fees. However, the White-label Forms and the API require some degree of configuration by our tech team, and this is why they are priced differently.
Is the Risk Assessment included in the AML Comply Package?
Yes. A proper risk assessment is the foundation of developing an adequate AML/CFT Program. The Risk Assessment is included in the AML Comply Package.
My team has credits. How do we use them?
All the ID Verification credits can be used in the bronID Portal to verify individuals or organisations. Credits are deducted for every ID Verification attempt.
What is your refund policy?
bronID does not provide refunds for the credits or the Subscription Fee. bronID will only provide a refund of the Subscription Fee in the event we are unable to continue to provide the Services. Where this occurs, the refund will be in the proportional amount of the Subscription Fee or features that remain unused.