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Frequently asked question:

Can I cancel any time?

You can cancel the Starter package anytime. The credits you have purchased with the Starter package will be valid for another 12 months. The AML Comply and Advisor packages have a minimum commitment of 12 months and cannot be cancelled without paying the fees for a minimum of 12 months.

How much does an ID Verification cost?

With the Starter package verifying an individual starts from $8 and verifying an organisation starts for $16. With the AML Comply and Advisor packages, verifying an individual starts from $4 and verifying an organisation starts from $8. The full Price List can be found in the Portal.

How can I buy ID Verification credits?

You can buy ID Verification credits in the Portal with a credit or debit card.

For how long are my ID Verification credits valid?

The ID Verification credits are valid for 12 months from the day of purchase.

My team has credits. How do we use them?

All the ID Verification credits can be used in the bronID Portal to verify individuals or organisations. Credits are deducted for every ID Verification attempt.

What is your refund policy?

bronID does not provide refunds for the credits or the Subscription Fee. bronID will only provide a refund of the Subscription Fee in the event we are unable to continue to provide the Services. Where this occurs, the refund will be in the proportional amount of the Subscription Fee or features that remain unused.


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Everything you need for AML/CTF compliance.

KYC Starter $0/mon AML Comply $499/mon Advisor Popular $699/mon
Know Your Customer (KYC)
Verify individuals
Verify organisations
White label ID Forms
ID Verification API
Batch verification
Audit trails
Export results
AML/CTF Compliance
AML/CTF Risk Assessment
AML/CTF Program
Operations Manual
AML/CTF training
External review of existing AML/CTF Policies and Procedures
Advisory
Advisory consultations (16h per month)
AML/CTF Knowledge Centre
Online AML/CTF Support
Developer Tools
API documentation
Webhooks
Tech support